Those corrupt brokers with their bots took all the tickets! There weren’t enough tickets put on sale. In desperation, fans flock to StubHub, Vivid Seats, and other marketplaces finding thousands of tickets already available, for a significantly inflated price, mere minutes after on-sale (and some even, gasp, before on-sale!). After ten minutes, hope evaporates as the tickets are sold out.
It doesn’t matter if it’s an Adele concert, a Seahawks playoff game, or a festival, the story always ends the same. In just two minutes, each will feverishly refresh their browser, nervously type in the re-captcha code, and hope to hit the jackpot: Tickets. It’s 9:58am Saturday morning and millions of fans are ready for the on-sale. The investigation will likely shine a light on how tickets really work, and why consumers have no chance.
New York Attorney General Eric Schneiderman recently announced an investigation into ticketing.
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